FAQ’s for Parents
Below you will find some of the most asked questions from parents looking to become part of our Little Kingdom.
Starting Childcare
How do I join the waitlist?
You can fill out a waitlist application here . Alternatively, you can call us on (02) 9251 7702 or email info@littlekingdomchildcare.com.au
Can I visit the Centre before enrolling?
Yes, we recommend you do come for a centre tour before making your decision to enrol. You can book a tour here or alternatively call us on (02) 9251 7702.
What is the Child Care Subsidy (CCS)?
The CCS is a subsidy given to parents by the government to help with the cost of childcare. The Child Care Subsidy is means tested and based on your family’s combined income, amount of activity and the type of service your child attends.
Am I eligible for CCS?
Little Kingdom Childcare is a subsidy approved service, however certain requirements must be met for an individual to be eligible to receive the Child Care Subsidy (CCS) for their child. - Find out more information on our child care subsidy page
What are your operating hours?
Our operating hours at The Rocks Centre are from 7.30am to 6.00pm, Monday to Friday, 52 weeks a year. We are not open on weekends or public holidays.
How much does it cost to send my child to Little Kingdom Childcare?
The cost of child care is different for every family. It depends the age of your child, number of days in child care as well as your eligibility for Child Care Subsidy (CCS). We recommend contacting one of our centres where one of our team members can discuss the daily fees with you.
From the 10th December 2021, the Federal Government removed the annual cap for all families who receive CCS. The previous cap of $10,655 per child for each financial year will not apply from this date for families earning more than $190,015 for the 2021-2022 financial year. This means that your CCS amount will now become uncapped.
From 7th March 2022 families with children aged five or under will get higher subsidy for their second child. This subsidy will apply to the younger of the children, with eligible higher rate children receiving a 30% higher subsidy with a maximum of 95%.
Services and Facilities
What ages does Little Kingdom child care cater for?
We cater for children aged from six weeks to six years old.
Can I visit my child during the day?
Yes. We have an open door policy which means that Parents and families are welcome to visit their children when ever they like.
What is included in my fees?
At Little Kingdom we take a holistic approach to your child’s education and care and provide everything that you and your child need. This includes:
- High quality education program
- Daily updates via story park
- Fortnightly educational learning summaries
- Speech and language, sight and hearing development screenings
- Biannual developmental summaries and parent teacher night
- Music, physical development, and foreign language programs
- Five nutritious meals designed dieticians
- Nappies and nappy cream
- Linen and bedding
- Hats and sunscreen
- Pram storage
Do you provide meals?
Yes, we provide five daily meals including breakfast, morning tea, lunch, afternoon tea and a late afternoon snack. We have a six-week rotating menu that exposes children to a range of flavours. Our menu is designed in consultation with nutritionist and dietitian to ensure your child is receiving their recommended nutritional intake every day!
What if my child has allergies or dietary requirements?
Our centre at The Rocks is both nut free and allergy aware and we cater for every child’s dietary requirements.
Do you have off street parking?
Yes. Families can utilise the Wilson car park downstairs for pick-ups and drop-offs and we will validate your ticket.
What if I have a concern or complaint?
We recognise that the care and wellbeing of your child is your priority, and that every concern is important and needs to be addressed. We ensure that every family in our service can voice their concerns and that those concerns are taken seriously and always acted on. We always handle concerns and complaints professionally and confidentially and in a way that supports our partnerships with parents and families
The Staff
What is your child to staff ratio?
The ratio is different for each age group. At Little Kingdom childcare we provide higher educator to child ratios, by having additional staff available at all time. This allows us to flexibility to respond to the needs of each child and increase ratios when needed.
Are the staff trained in first aid?
Yes. We ensure our staff hold first aid, anaphylaxis and asthma management qualifications. Each of our centres also has a nominated supervisor, who is always on premises and immediately available in the event of an emergency.
What kind of qualifications do your staff have?
All our educators either hold or are working towards a qualification in early childhood education and care. We also employ bachelor qualified teachers to design and implement our preschool programs.
How do staff communicate with parents?
At our childcare centres we use an application called Story Park to keep you updated on your child’s education and care every day. Our wonderful educators employ a family centred, positive partnership approach of sharing knowledge to support you and your child. They will also take the opportunity to have a conversation with you during drop off and pick up times.
Education
Do you have an educational program?
Yes. We have a high quality educational program based on the Early Years Learning Framework. our programs are designed to cover every aspect of your child’s development while supporting their individual education needs.
What kind of extracurricula activities do you offer?
We offer a range of extracurricular activities, including dance, music, sport, movement, and language. These extracurricular activities are specifically chosen to support your child’s learning and build up their confidence.
How can my home life and culture be included in the centre?
At little kingdom we value family input and we design our program to reflect the values and culture of each child. We provide ongoing opportunities for you to be involved in, and contribute to, your child’s education and care at Little Kingdom.
Book a tour at one of our class leading childcare centres
We are here to give your child the best possible early education and care. Book a tour at one of our centres today to see why Little Kingdom childcare is the perfect learning environment for your child.